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Annual Mandatory Training

Keystone offers all our agency staff a comprehensive training course that covers the following elements required for working with the various NHS Trusts and private hospitals within our framework agreements guidelines.


  • Basic Life Support (including a practical assessment)
  • Fire Safety
  • Principle of Manual Handling (including practical load handling)
  • Health & Safety (including RIDDOR and COSSH)
  • Complaints handling
  • Conflict Resolution (Including control of violence and aggression)
  • Infection Control (Including Clostridium Difficile & MRSA awareness)
  • Lone Working Awareness
  • Information Governance & Data Protection (including Caldicott protocols)
  • Safeguarding Adults (level 2 compliant)
  • Safeguarding Children (level 2 compliant)
  • Framework Agreements, Contractual Arrangements & Compliance
  • Equality & Diversity Awareness.

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